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1166 [In-Portal CMS] Email Templates bug report always 2011-11-13 16:54 2012-07-25 05:32
Dmitry  
alex  
normal  
closed 4.3.9  
fixed  
 
none 5.2.0-B1  
https://groups.google.com/d/topic/in-portal-bugs/Oy6JhMUAUkQ/discussion
Fixed not sending Deny email for incomplete orders
1
0001166: Don't send ORDER.DENY E-mail for Incomplete Orders
ORDER.DENY e-mail is sent to a User when Admin Deletes/Denies Incomplete order.

If user abandoned his cart (that's how incomplete orders are produced), then NO emails should be send to the user if DENIED was done to his Incomplete Order.

To fix the issue we need to send out ORDER.DENY Event Event ONLY for Orders with status other then INCOMPLETE
patch Dont_send_ORDERDENY_E-mail.patch (3,678) 2011-11-13 16:56
http://tracker.in-portal.org/file_download.php?file_id=1318&type=bug
patch Dont_send_ORDERDENY_E-mail_php5.patch (5,701) 2011-11-30 08:52
http://tracker.in-portal.org/file_download.php?file_id=1335&type=bug
Issue History
2012-07-25 05:32 alex Note Added: 0005041
2012-07-25 05:32 alex Status resolved => closed
2011-11-30 08:52 alex Note Added: 0004187
2011-11-30 08:52 alex Status reviewed and tested => resolved
2011-11-30 08:52 alex Fixed in Version => 5.2.0-B1
2011-11-30 08:52 alex Resolution open => fixed
2011-11-30 08:52 alex Changeset attached 5.2.x r14812
2011-11-30 08:52 alex Note Added: 0004186
2011-11-30 08:52 alex Status needs testing => reviewed and tested
2011-11-30 08:52 alex File Added: Dont_send_ORDERDENY_E-mail_php5.patch
2011-11-13 16:57 Dmitry Note Added: 0004158
2011-11-13 16:57 Dmitry Assigned To => alex
2011-11-13 16:57 Dmitry Developer => Dmitry
2011-11-13 16:57 Dmitry Status active => needs testing
2011-11-13 16:56 Dmitry File Added: Dont_send_ORDERDENY_E-mail.patch
2011-11-13 16:54 Dmitry New Issue
2011-11-13 16:54 Dmitry Reference => https://groups.google.com/d/topic/in-portal-bugs/Oy6JhMUAUkQ/discussion
2011-11-13 16:54 Dmitry Change Log Message => Fixed not sending Deny email for incomplete orders
2011-11-13 16:54 Dmitry Estimate Points => 1

Notes
(0004158)
Dmitry   
2011-11-13 16:57   
Patch attached - please test.

NOTE: it also fixes the issue with Fatal Error when there is no Payment type Id is gathered when Incomplete order is deleted.
(0004186)
alex   
2011-11-30 08:52   
ok
(0004187)
alex   
2011-11-30 08:52   
Fix committed to 5.2.x branch. Commit Message:

Fixes 0001166: Don't send ORDER.DENY E-mail for Incomplete Orders
(0005041)
alex   
2012-07-25 05:32   
Since 5.2.0 version was released.